Q: How to use a promotional code?
A: When you will place your order, you will enter the promotional code box’s code. You will click on the “Apply coupon” button. If it does not work, you can place your order and contact our team at firstname.lastname@example.org. Provide us your order number, and we will apply the code to your order.
Q: How can I return an order?
A: If you want a full refund, you can return your order within 14 days once you get it. If you wish to exchange, you can do within 28 days. We exchange orders if you want to change the size or color of the product.
Our return address is email@example.com, Unit 3 H15 Premier House, Rolfe Street, Smethwick, West Midlands, B66 2AA, UK.
Q: If I don’t find the appropriate size in size chart, can I place a customized order?
A: Yes, you can easily do it. All you have to do is to select the product you want. In the size option, you can get the choice to choose the customize option. When you click it, a form will appear, asking about your required size. You can fill in the details and place the order. You can also contact our team at firstname.lastname@example.org and get the help needed.
Q: How can I get information about the status of my order?
A: You need to open the track order page on our website. You have to provide your Order Id here, and the status of your order will be provided.
Q: Do you offer worldwide shipping?
A: Yes, all our products are delivered worldwide.
Q: how long delivery of the order takes?
A: it varies from location to location. We use the best shipping services, and it can take 6 to 8 working days.
If you want to ask any question related to our product or delivery system, you can visit our website, and you can chat with our team members. You can also send us an email at email@example.com.